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Serviced Offices FAQ |
- Who receives my visitors?The reception desk is manned during normal office hours, including lunchtime by experienced receptionists. They will receive visitors and direct them to your office.
- How do I get and send mail?Letters, parcels and all other mail are received and sorted by us for your collection from reception. Outgoing mail can be franked and dispatched by us, saving you time buying stamps and going to a post box.
- Who takes my telephone calls?If you are in, you do, but if you are out, you can transfer calls to our receptionist who will record the call and place a note of it in your pigeon-hole.
- Dialling out?All outgoing calls are made by you and your staff to avoid delay.
- My business isn't 9 to 5 - when can I get into my office?You have 24 hr access, holding keys to the front door and the code to a separate digital lock, as well as your own office. The digital code is changed regularly.
- My work is confidential. Do I have privacy?Only you, our management and cleaning staff have keys to your office.
- Are the offices furnished?We find that most tenants provide their own furniture, but we can provide furnished suites.
- Are conference and meeting rooms available?We have a conference room available for up to 20 people equipped with video monitor, overhead projection and flipchart.
- How will visitors know where I am?Your name plate is displayed both outside in the entrance lobby, and on your own door. In addition our receptionist will give personal guidance and directions.
- How big are the offices?We have individual offices for between one to ten people, and suites of adjacent rooms allow for further expansion.
- Who does the cleaning?Our own staff clean offices daily, outside normal office hours.
- Do I need to insure?We insure the building, our fittings and equipment and public liability in common spaces. You need to take out insurance for your own equipment and furniture.
- What about hidden extras?There are none. General and water rates, heating, lighting, power, building insurance and maintenance, carpeted floors, internal decoration and repairs are all included in your monthly licence fee. There are optional extra services should you need them.
- What optional services are provided?Use of a conference room, photocopying, dyeline printing, binding, laminating, word processing, message taking, fax and postage franking. A separate sheet gives the details and you are billed monthly.
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